POST OFFICE JOBS INFORMATION
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KNOWLEDGE, SKILLS AND ABILITIES STATEMENTS (KSAs)

Corporate jobs often require that you complete from 4 to 10, Knowledge, Skills and Abilities (KSAs) statements. List each KSA title on a separate sheet of plain bond paper, and follow it with a description of what you did to meet this KSA and include in each KSA any of these relevant elements:

	Education
	Training
	Experience
	Volunteer work
	Outside Activities
	Awards, Licenses, etc.

You must include a narrative that indicates the degree to which you possess the KSA and include as many of the bullets listed above that apply in that narrative. For each work example or accomplishment listed, describe the situation, problem, or objective of the assignment, what was done, and the results obtained. Following the narrative, the applicant must indicate: The duration (date) of the activity, and the name and telephone number of a person who can verify the information provided, if available. Applicants may attach copies of any relevant documents that will help substantiate their statements, such as performance evaluations, awards, or work products. The applicant's narrative must indicate exactly how these documents relate to the KSA. DO NOT INCLUDE SUCH DOCUMENTS UNLESS THEY ARE DIRECTLY RELEVANT.

Detailed KSA instructions, Sample KSAs and a Comprehensive KSA Checklist are included in the all new Third edition of Post Office Jobs.  You can also visit your local Library's Reference Department to review this informative book, call 1-800-782-7424 to order a copy by phone or order on-line.

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Last modified: 06/18/08